[Resolved] Ola Money — Complaint about the pending payment
N
Namrata Divekar
Dec 7, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
I had travelled bt using ola car and did payment using cash. Still it's showing that the payment is pending and due to this I am not able to book another. Please look into this and do needful.
If you gyzz from ola can view this message, then plzz do needful as it is really irritating since there is no customer complaint section in ola app itself.
Was this information helpful?
No (0)
Yes (0)
Jan 14, 2022
Complaint marked as Resolved
Ola Money customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2021
Ola Money Customer Care's response Hi Namrata, we apologize for the inconvenience caused, we request you to visit https://help.olacabs.com/support to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment