Ola Money — Constant follow up for payments even when the rides are already paid for

Hi,

This is with reference to my ride CRN [protected], CRN [protected] and CRN [protected]. These rides were paid for immediately after the ride was completed.

Following are the payment details for all three rides along with payment details and tickets created:

1) CRN [protected] Payment was made on 27th March at 8:48AM of Rs 317 to Driver Sagar Ashruba Shinde.Ticket Reference Number[protected] Ticket Responder's Name - Shaik Nadeem

2) CRN [protected] Payment was made on 30th March at 8:48AM of Rs 315 to Driver Vijay Achne. Ticket Reference Number[protected] OR 5379917 CRN not mentioned in email response hence not sure which ticket is for which CRN ) Ticket Responder's Name - Prajwal L

3) CRN [protected] Payment was made on 31st March at 1:23PM of Rs 220 to Driver Balaji Andhare. Ticket Reference Number[protected] OR 5379917 CRN not mentioned in email response hence not sure which ticket is for which CRN ) Ticket Responder's Name - Prajwal L

Please find attached the proof of the payments done through UPI.

OLA Money is constantly following me up for payment dues when the same has already been made. Please stop following up for the same.

Constant follow up for something which was already paid for is causing loss of productive hours and stress.

Ola systems should be updated appropriately and they should stop following up for something which is not even due.

Appreciate your help and response.

Regards
Suchita Singh
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