[Resolved] Ola Money — debit card fraud for transaction

[Resolved] Ola Money — debit card fraud for transaction

R Ruhi123 from Bardoli, Gujarat Sep 21, 2017

Date of incident 20/9 Sir/madam, My uncle received a call asking for his atm card no of sbi bank for aadhar card linking, later his account was debited of rs 700+9990+9999. Below are the details- Pos [protected] at ptm*one97 communicatio txn# 493285. Payust[protected] at ola money - zipcash txn#[protected]. Payust[protected] at ola money - zipcash txn#[protected]. Debit card no 622xxx7545. Kindly take neccesary action and refund the money to the account. Was this information helpful? No (0) Yes (0)
Oct 27, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Ola Money Customer Care's response Hello Greetings for the day! We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to kindly provide the first six and last four digits of the card for us to block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries and we would be happy to assist you. Regards, Team Ola Money
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