[Resolved]  Ola Money — debit card fraud in my bank account 9999 rs deducted

Address: 799014

Hi, a man from +91 [protected] called me last day and he convinced me to link my sbi account no to aadhar card and asked for some codes which were sent to my mobile no +91-[protected]. After some time when the bank gave me the massage that an amount of 9999 deducted from my account, i blocked my card and realised that i got cheated.
That phone no belongs from vodaphone and from bihar or jharkhand.

Then an otp generation massage came which is like this

301503 is your one time password for online purchase of rs 9999.00 at ola money - zipcash thru state bank sbi card ending xxx...8136. Don't share this with anyone
10aug 2017, 12:12 pm

399354 is your one time password for online purchase of rs 9999.00 at ola money - zipcash thru state bank sbi card ending xxx...8136. Don't share this with anyone
10aug 2017, 12:15 pm

The next massage which came to me is like that

"thank you for using your sbi debit card 510xx8136 for a purchase worth rs9999.0 on pos payust[protected] at ola money-zipcash txn#[protected]"
12.17 pm

My account no is [protected]
Atm card no - 510xxxxxxxx8136

Please help me to get my money back!!!
+5 photos
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2017
Ola Money Customer Care's response
We would request you to please provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information