[Resolved]  Ola Money — Debit card fraud transfer to Ola money

Address: Dhar, Madhya Pradesh, 454116

Hi,

My father became a victim of Debit card fraud. A fraud person pretended to be a bank person made following two fraudulent transactions with my fathers Debit Card details.

1. INR Rs 9999 from SBI saving bank account today(6/7/2017), at around 7 PM, towards a fraud purchase on POS PAYUST[protected] at Ola Money - Zipcash txn#[protected]. and the SBI card used is *****6163.
2. INR Rs 9999 from SBI saving bank account today(6/7/2017), at around 7 PM, towards a fraud purchase on POS PAYUST[protected] at Ola Money - Zipcash txn#[protected]. and the SBI card used is *****6163.

Total fraud deduction = INR 19, 998.

I request you to please cancel the transaction and refund the money back to the original bank account.

I would greatly appreciate your help in this matter.

Please let me know if you need any more information.

Thank you.
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Aug 7, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
Ola Money Customer Care's response
Please note that, we have passed on the details to the relevant team. We request you to provide us 2 business days to get back with an update regarding the same.Meanwhile we request you to write @[protected]@olacabs.com with a copy of Fir logged against the case.
Verified Support
Jul 07, 2017
Ola Money Customer Care's response
We request you to please write to [protected]@olacabs.com and share the first six digits and last four digits of the card number.

Regards
Team Ola Money
 
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