[Resolved] Ola Money — debit/ola money of 2000 rupee on 21.08.2017 at 9:40am

Arvind Kumar Patel

from Pune, Maharashtra

Aug 28, 2017

Address: 4110028

One fraud transaction have done from my account xxxxx03965 of 2000 rupee on 21.08.2017 at 9:30am. Transaction details is debit/ola money. Even i have not share any details to anyone. So please refund money the same and provide the information as soon as possible. I have already informed to bank..
Transaction id - iin/i-debit/olamoney/[protected].
My card number ending xxxxx0780

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Sep 30, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2017

Ola Money Customer Care's response We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money