[Resolved]  Ola Money — double charged for auto ride

I paid through ola money for an auto ride on 7th aug 17. The fare was rs 109. On checking my account in ola money, i found that rs 109 was charged twice for the same ride for the same destination for the same time. But on checking ola app, it was only a single charge of rs 109. I wonder what happened to this transaction inspite of ola app deducting only 109.

At this rate i fear to use ola cabs/autos as there is uncertainty in the charges. Please refund the extra amount of 109 at the earliest.
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Sep 13, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2017
Ola Money Customer Care's response
We have notified this issue to our concerned team and they’ll get back with an update at the earliest.​

For further queries, please write to [protected]@olacabs.com. You may also contact them on 3355 3355 along with the city code.

Regards,

Team Ola Money​
 
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