[Resolved] Ola Money — driver impolite

Suriya Kala Kasirao

from Chennai, Tamil Nadu

Dec 10, 2017

Address: 600049

Actually i booked a ola auto at 10/12/2017 7:11 pm i was waiting for auto but we didn't received call or nothing. So i was tryied to call driver but he didnot pick up the call and at 7:16 pm he picked the call and shoutinf at me in bad (Otha * - tamil bad word) for not coming and impolite & uneducated. And then he cancelled the pick up

But actually he didnot reached the pickup place. Then why i have to bear the cancellation charges. So retrieve my cancellation charge.

We are not your servants to scoldings from everyone and we are paying for your services so i need immediate action or else i am going to put a case in court on ola company to compensation for insulating me in bad words. I have evidence for all the things.

Auto no: bajaj re tn13e4154
Driver name:ramraj
Ph no:[protected]

I need immediate action otherwise case wiil be booked against your company.
Regards,
Nivetha
[protected]

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Jan 12, 2018

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Ola Money Customer Care's response Hello Suriya

Greetings of the day!

Thank you for bringing the issue to our notice.

Please write to [protected]@olacabs.com or call on 3355 3355 prefixed with your city STD code for the same.

They are the concerned department who can have your issue resolved at the earliest.

Regards,

Team Ola Money

Dec 12, 2017

nikhilt's response A fraud transaction made by mobile no. [protected] through zip cash debited to ola money for an amount of rs.500/- on 27.10.2017 at 06.05 hrs.