[Resolved]  Ola Money — EMI paid through PayTm directly to IDFC LOAN ACCOUNT because ola money postpaid site is showing "total used amount as dues to paym

Dear sir,
This is Rakesh Deshameni
Cell: [protected]

"I HAVE SEND MAIL TO THEM WITH BELOW MATTER BUT THEY NOT CLEAR THE ISSUE TILL THIS DATE".

I have used Ola Money Postpaid and converted it as EMI and I have paid EMI through PayTm directly to IDFC LOAN ACCOUNT because ola money postpaid site is showing "total used amount as dues to payment. I have send mails from last 3 months BUT not updated in ola app till date and NOT wave off all charges showing in OLA app.
My CIBIL is coming down because of this issue so please update it immediately.
I HAVE MAILED TO ([protected]@olamoney.com) THEM MANY TIMES BUT THEY NOT RESPONDED PROPERLY AND NOT CLEAR THE ISSUE.
Please find the below attachments for your reference.
Kindly do the needful.
+6 photos
Was this information helpful?
No (1)
Yes (1)
Nov 21, 2022
Complaint marked as Resolved 
Dear sir, This Problem is Not resolved till this date. Kindly click put it Pending issue
Ola Money customer support has been notified about the posted complaint.
Aug 31, 2022
Updated by [email protected]
Dear sir,
Please see OLA Money Showing LIke this as on this date,
But i Have paid all dues on time before they said.
kindly do the need full.

Verified Support
Sep 11, 2022
Ola Money Customer Care's response
Hi Rakesh, we apologize for the inconvenience caused. Kindly note that the concerned team is working on your issue with Ticket ‭#4490360.
Nov 21, 2022
Updated by [email protected]
Dear Ola Team
You people are misguiding, this problem is not resolved till date.
my Ola app showing same as previous.
Please check images attaching below.
You people are not working will.
Kinldy do the needful.

Nov 21, 2022
Updated by [email protected]
Dear Ola Team
You people are misguiding, this problem is not resolved till date.
my Ola app showing same as previous.
Please check images attaching below.
I have paid all EMI's on time and ola app showing images see below.
You people are not working will and misguiding the people.
Kindly resolve the issue immediately and don't misguide like this "issue was resolved".
Kinldy do the needful.

 
1 Comment

Comments

Dear Ola Team
You people are misguiding, this problem is not resolved till date.
my Ola app showing same as previous.
Please check images attaching below.
You people are not working will.
Kinldy do the needful.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information