Ola Money — Even after paying ola money, it says payment is pending

I took Ola auto on 11 October 2021 and paid 309 rupee through google pay to driver but ola app still says that payment is pending kindly resolve asap, attaching proof of payment below
+1 photos
Was this information helpful?
No (0)
Yes (5)
Ola Money customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2021
Ola Money Customer Care's response
Hi Smita, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
Nov 01, 2021
Updated by Smita328
As you asked I tapped on support option in OLA app but still I get messages to pay due amount which was already paid on the day of ride, I will not use Ola app until this issue is resolved, request you to resolve asap
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information