[Resolved]  Ola Money — fraud amount transfer

My name is siddhi patel. Today around at 10 am one fraud tricked me and transferred rs. 9999 on pos payust[protected] at ola money-zipcash txn#[protected] and rs. 9999 on pos payust[protected] at ola money-zipcash txn#[protected]. Their phone numbers are [protected] & [protected].
Can you please reverse the transfer?
I will register a police complaint also against this fraud.
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Sep 11, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
Ola Money Customer Care's response
Ola Siddhi,

Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
Aug 09, 2017
Updated by siddhi patel
My debit card number's first six digits are 622018 and last 4 digits are 2888. image is attached with this.
I'll lodge a complaint against the fraud today itself.

Thank you.

Aug 09, 2017
Updated by siddhi patel
Also go through this image.

 
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Is there any updates?
My name is Dinesh kumar Mera Account se fake call kr ke 18000 Rupay Ola money zipcaah pe Transfer kiya gya h...Plz mere pase waps kriye...Plz call me [protected]

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