[Resolved] Ola Money — fraud call and cheating of rs. 10000

NamdevK

from Mumbai, Maharashtra

Aug 27, 2017

Address: Mumbai City, Maharashtra

I got a fraud call for aadhar card verification and asked otp i lost rs. 10000.in mumbai, at 11:51 am on 26 th august 2017 i got one time password for debiting money from my canara bank debit card ending with digits 7232. Please give me the details of the transaction, name of the culprit, device information etc. So that i can file a complaint to police.

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Sep 30, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Aug 21, 2017

Shobhit20111's response Txn is done done through card ref no has been mentioned in detail

Verified Support

Aug 29, 2017

Ola Money Customer Care's response Hello

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries at [protected]@olacabs.com and we would be happy to assist you.

Regards,

Team Ola Money

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Comments

Shobhit20111

from Ghatampur, Uttar Pradesh

Aug 28, 2017

Fraud purchasing through sbi debit card please reverse txn details are given below

Card no. [protected]
Amt 9999 ref no sbipg[protected]
Amt 7999 ref no sbipg[protected]
Date 21/08/17
Card - sbi debit card
Please reverse txn

Shivaprasad Chanda

from Hyderabad, Telangana

Aug 29, 2017

Yesterday I have received the a fraud call regarding debit card renew purposes. My father Bank account debited yesterday amount RS.9, 999/- PAYUST[protected] at Ola Money - Zipcash txn#[protected]. From SBI debit card 622xx6568, kindly stop the payment and credit back to account no. My contact No [protected]