[Resolved] Ola Money — fraud call - very urgent

Tulip1989

from Bengaluru, Karnataka

Sep 13, 2017

Address: Bangalore, Karnataka, 560067

Hi,
We got a fraud call from [protected] on 12th september 2017. And sum of rs. 34997 (3 transactions worth 9999 and one 5000) was debited from my account on 12th september 2017 and transferred to ola money-back zipcash through sbi debit card through online transaction. The bank card ends with 5374. I urge you to refund the money as soon as possible. I have already filed fir. Please take it seriously.

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Oct 18, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2017

Ola Money Customer Care's response We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to please provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money