[Resolved] Ola Money — fraud done by ola zipcash

Udayk0429

from Jind, Haryana

Sep 25, 2017

Address: Bastar, Chhattisgarh

Website: Olazipcash

As date 23.09.17 one fraud named manish kumar call me in my mobile no. [protected] from his m. No - [protected] tell him as bsnl company customer and asks me my mobile o. T. P. Sent by him, i tells him my mobile o. T. P. For 2 times then he withdraws 9986.00 two times, total amount 19972.00 rs.
I complained in my bank and cyber cell but no one recognize it. That's why i am complaining.
Please help and return my money
Thank you

Dt. 25.09.17

From

Sarojani yadav
Jagdalpur, distt bastar
Chhattisgarh india
M. No - [protected]

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Oct 29, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Ola Money Customer Care's response Hello
Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money