[Resolved]  Ola Money — fraud sbi transactions

Address: Warangal, Andhra Pradesh, 506002

Hi,

My father became a victim of debit card fraud. A fraud person pretended to be a bank person made following two fraudulent transactions with my fathers debit card details.
Transactiom date 22/08/2017

1) thank you for using your sbi debit card 504xx0108 for a purchase worth rs9999.0 on pos payust[protected] at ola money - zipcash txn#[protected].

2) thank you for using your sbi debit card 622xx6568 for a purchase worth rs9999.0 on pos payust[protected] at ola money - zipcash txn#[protected].

I request you to please cancel the transaction and refund the money back to the original bank account.

I would greatly appreciate your help in this matter.

Please let me know if you need any more information.

Thank you.

Rajivkumar chanda
Monile [protected]
[protected]@gmail.com
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Sep 24, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Ola Money Customer Care's response
We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
 
2 Comments

Comments

Today i transfer money from my account to ola money.the amount get detected from my account but the balance still zero in my ola money
I am J.Demudu Naidu from Andhrapradesh, here to inform you that my A/C [protected] Sbi has been deducted with Rs.9999 for ola money zip cash at 6pm on 18.08.2017.So please stop the transaction and resend it.I got the call from the no.[protected] and they inquired in wrong manner and my wife has given the data unknowingly.

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