[Resolved]  Ola Money — fraud transaction done by one of your user through my debit card

Address: Patna, Bihar, 800025

Dear sir/mam

This is to inform you that on dated 09/09/2017 a transaction has been made by one of your user through my debit card (In patna bihar), which is a fraud transaction. Actually that transaction has not done from my side but i got a msg on my registered mobile that an amount of rs.9990 has been done through your site.
Please look into the matter as i have filed complain in police as well as s. B. I bank.
It will be helpful if you will find that person who did this as he must have a login user & password.
The s. B. I debit card no. From which transaction had been done is...5196xxxxxxxx3060 on saturday 9th sep 2017 at approx 3:50 p. M (Evening)
I am sending the attachment of the msg that i got & also the complain which i had made to the sbi. My contact details are :
Name - anjali rai
Address - patna bihar