[Resolved]  Ola Money — fraud transaction made by my debit card

Address: 110077

Sir/mam

I have been fooled by a fraudster who called on 20 sep 2017 through [protected] at 5:32 pm. He introduced himself as an sbi employee and told me about my bank account details, gaining my trust he also told me that i would have to visit sbi branch, my account verification is required, account should be renewed for new gst charges, adhar card to be linked, and so on. Then he asked me about my card details and made a purchase of worth inr 500+500+200+200 through ola money and said these will be refunded.

After reading other complaints i got to know there are many fraudsters like these, cheating on others in the name of sbi manager/employee.
The number [protected] is still active.
Its my humble request to take actions and help us people to refund our money.

Thanks.
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Nov 4, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2017
Ola Money Customer Care's response
Hello

Greetings for the day!

Kindly accept our sincere apologies for the inconvenience caused. ​

We tried calling you on your registered mobile number multiple times to seek information on your Ola Money transactions but couldn't connect with you because your number was switched off.

We would request you to please let us know the convenient time​ and the alternate number​ to call you so that we can resolve the issue. ​

​Awaiting your response to assist you on the same.

Regards,

Team Ola Money.
 
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