[Resolved] Ola Money — fraud transaction of 10k

[Resolved] Ola Money — fraud transaction of 10k

J Jai7287 Aug 17, 2017

Fraudulent deduction of inr 10000 had been made from my savings account towards fraud purchase on 17 aug 2017, by debit card sbipg[protected] ola money - zip cash mumbai. Kindly cancel the transaction so that i can get my money back. Kindly help to resolve the issue. Highly appreciate early action and reversal of money into my bank account by reversing this transaction.. Was this information helpful? No (0) Yes (0)
Sep 24, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Ola Money Customer Care's response Hello Customer Greetings for the day! We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to kindly provide the first six and last four digits of the card for us to block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries and we would be happy to assist you. Regards, Team Ola Money
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Comments

jitendrabhati1991

from Mysore, Karnataka

Aug 17, 2017

Hello Team,

Please help on this case:

Someone fraudulently transferred 14900 rs from SBI Debit card of "Anita Chouhan" to Ola money account.

My sister she earn only 5000/ per month and she has come a cross this fraud.

As for medium class family-- the amount 14900/ matters a lot. This may happen with others too.

Request you to please help us on getting money back on this case. There should be appropriate legal action taken against the accused.

Transaction Description are-
1- SBIPG[protected] Ola Money - Zipcash
2- SBIPG[protected] Olamoney - Zipcash

We request you to please help us on this issue on priority.

Thanks,
Jitendra