[Resolved]  Ola Money — fraud transaction of rs.2000 on 18 september 2017 via sbi debit card number

Hi
My father has become a victim of debit card fraud. A fraud person who introduced himself as a sbi staff has made 2 fraud transactions over the otp sent to the registered number of that sbi account.
1. Inr rs. 1000 from sbi saving bank account on (18/09/17) at around 8.30 am towards a fraud purchase at ola money zip cash txn #sbipg[protected] and sbi card used is *...6135

2. Inr rs. 1000 from sbi saving bank account on (18/09/17) at around 8.30 am towards a fraud purchase at ola money zip cash txn #sbipg[protected] and sbi card used is *...6135

I request you to please cancel the transaction and refund the money back to the original bank account.
Kindly help us asap.
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Oct 21, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Ola Money Customer Care's response
Hi

We request you to write to [protected]@olacabs.com with the following details:

Card number (first 6 digits and last 4 digits of the Card):
Transaction date and time:
Amount:

Further, we request you to contact the cyber crime department or the concerned bank immediately and lodge a complaint. Please request them to forward the below details from their official email ID to [protected]@olamoney.com / [protected]@olacabs.com / [protected]@olacabs.com.

Regards
Team Ola Money
 
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