[Resolved] Ola Money — fraud transaction reporting

[Resolved] Ola Money — fraud transaction reporting

J jeetuiitn from Delhi, Delhi Sep 19, 2017

Hi, My father became a victim of debit card fraud. A fraud person Pretended to be a bank person made following two fraudulent Transactions with my fathers debit card details. 1. Inr rs8, 000.00 from sbi saving bank account Today (19/9/2017), towards a fraud purchase on by debit card Sbipg[protected]ola money - zipcash mumbai. And the sbi card used is 4647. 2. Inr rs 9999 from sbi saving bank account today (19/9/2017), towards A fraud purchase on Sbipg[protected]ola money - zipcash mumbai. And the sbi card used is 4647. Total fraud deduction = inr 17, 999. I request you to please cancel the transaction and refund the money Back to the original bank account. The phone no from which call came is:[protected] I would greatly appreciate your help in this matter. Please let me know if you need any more information. Thank you. Was this information helpful? No (0) Yes (0)
Oct 11, 2017 Complaint marked as Resolved Money got refunded ; we complained within 1 hour (on the costumer care no, because online compliant might get ignored) lesson to learn:if ever someone ask for card details never tell them and if ever fraud transaction happens then find where money has been used (which will be in your otp) and get that transaction blocked first (so that fraudster cannot use the money which he/she have transferred to some wallet). then go for police complaint (do not expect anything from them) Ola Money customer support has been notified about the posted complaint. Sep 19, 2017 Updated by jeetuiitn my atm card no is: 622018#########4647 Verified Support Sep 20, 2017 Ola Money Customer Care's response Hello Jitendra, Please note that we have blocked the fraud ola user's wallet. Further, we request you to contact the cyber crime department or the concerned bank immediately and lodge a complaint. Please request them to forward the below details from their official e-mail ID to [protected]@olamoney.com / [protected]@olacabs.com / [protected]@olacabs.com. Name on the account holder: Transaction date and time: Amount: Card number (first 6 digits and last 4 digits of the Card): Bank Name: Once we are in receipt of the complaint from the authorities, all the required details would be shared for the investigation purposes. Regards, Team Ola Money Sep 20, 2017 Updated by jeetuiitn we have already filled a fir, and acoording to sbi bulandashahr, a email has been sent to ola money Sep 21, 2017 Updated by jeetuiitn what is the update on this complaint?
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balaji chandru

from Ernakulam, Kerala

Sep 20, 2017

My money of amount rs 500 ..was sent to an another number which was not known by me so please tell what to do...number to transfer money is [protected] instead I put the number wrongly as [protected]
So please help me to get money again