[Resolved]  Ola Money — fraud using ola money zipcash

Sir,
On 22 sept 2017, at 2:17 pm my father got call from [protected]. He called my father as a sbi rep he told me that he will renew his atm card. He convinced him smartly and got my fathers card no. My father gave him. Then he asked my father for otp. He (Fraud person) made online purchases worth 25000/- from my fathers card. After sometime my father got a message on pos payust[protected] at ola money zipcash saying insufficient funds.
Sir i request you to kindly stop the above payment to him immediately whosoever he is & share with us his registered number & address details and pls try to get our money back from him. It was my fathers saving. He was saving from last so many years & we belong lower middle class family. Kindly help us soon.
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Oct 27, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Ola Money Customer Care's response
Hello
Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
 
1 Comment

Comments

A fraud Transation have been done in my brother sbi account no-[protected] dated 21 Sep 2017 by SBIPG[protected] Ola money.

plz help to refund my money.

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