[Resolved] Ola Money — fraudster use the debit details and made transaction on ola money
R
Ricky2722
Aug 17, 2017
Hello team,
A cyber fraudster and used the details of sbi account number : [protected] on 14th august 2017 at around of 6:00pm with paytm. The contact number of cyber fraudster is [protected].
Already police complaint has be filed and they are looking into the issue.
So could you please hold that transaction and stop it and help us.
Regards,
Mahender
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Sep 18, 2017
Complaint marked as Resolved
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2017
Ola Money Customer Care's response Hello Customer
Greetings for the day!
We understand your concern regarding an unauthorized transaction processed towards Ola Money.
We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.
In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.
Please feel free to revert with queries and we would be happy to assist you.
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