[Resolved]  Ola Money — fraudsters

Ola money — ola money amount debited from customers a/c by unknown person


My uncle received a call on his mobile from an unknown person stating that he is calling from sbi on the pretext of linking his aadhar with atm card.

On the pretext of helping him she was asked to reveal his account information along with pin number and otp, hence there was a fraudulent debit transaction of rs.9999/- ola money zip cash. It happened on 21/07/2017.
Here are the transaction details-
Sbi debit card 607xx7961
Purchase of worth rs 9999.0/- on pos payust[protected]
Txn#[protected]

We are in process of lodging a police complaint. Kindly resolve the issue at the earliest. Please try disclosing the personal details of culprit.
Was this information helpful?
No (0)
Yes (0)
Sep 1, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Ola Money Customer Care's response
Hi,

Sorry about the experience you had.

We request you to kindly write to [protected]@olacabs.com along with the first 6 and last 4 digit of the card number.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information