[Resolved] Ola Money — fraudulent deduction of cash from my sbi account

[Resolved] Ola Money — fraudulent deduction of cash from my sbi account

S Susa1997 from Papanasam, Tamil Nadu Aug 25, 2017

My card has been used for 6 transaction of rs.9999 and rs 19999. They claimed to be bank officials. Even though i refused it, he proved it with my first 8 digits of my debit card number. He was all right about my card number. I doubt that some bank officials are behind it. I request you to take necessary actions and please refund the money transferred through id pos payust[protected] at zipcash tnx#[protected] and pos payust[protected] at zipcash tnx#[protected]. I hope u will take necessary actions Was this information helpful? No (0) Yes (0)
Sep 26, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Aug 26, 2017 Ola Money Customer Care's response Hello, Greetings for the day! We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to kindly provide the first six and last four digits of the card for us to block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries and we would be happy to assist you. Regards, Team Ola Money
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