[Resolved]  Ola Money — fraudulent done by ola money zipcash. account debited to rs. 20000

To
Cyber crime branch
Parliament police station
New delhi-110001.

Sub:- complaint against ola money - zipcash – reg.

Sir/madam,

I, jitender singh, working in the ministry of information & broadcasting.

It is stated that i, jitender singh on 09.09.2017 received a call from the no, [protected], the person was saying that he is calling from sbi branch, the person intimidated me saying that you have done some fraud in the gst procedure & your card will be blocked if you do not provide us atm no. Valid through and pin,

As we, the family have been undergoing some drastic pressure for some days and after getting threatened to listen that ‘as gst is the government procedure’ i could not think about that some fraudulent can be happen to me, and i could not think wrong about giving my atm details.

Once i provided my details to him, i got my account debited with rs. 10000, and i received msg "thank you for using your sbi debit card 459xx1642 for a purchase worth rs. 10000 on pos payust[protected] at ola money - zipcash txn #[protected]" at 04:20 pm on 09/09/2017 and then second time when i told him that my account has been debited with rs. 10000 the person was saying that i will pay you back and told me to say again the otp received on my mobile and as i gave him the otp, my account again got debited to rs. 10000, and i once again received msg "thank you for using your sbi debit card 459xx1642 for a purchase worth rs. 10000 on pos payust[protected] at ola money - zipcash txn #[protected]" at 04:37 on the same day. Total rs. 20, 000 has been debited to my account.

I belong to very poor family, it is very difficult for me to serve my family in this condition.

It is requested to look into the matter and the help me for taking back of my rs, 20000. However, i have filed an fir in my nearest police station and have intimated about the same in my bank also.

All the necessary papers in this case are attached.

Jitender singh,
Contact no:- [protected]
Office:- room 646, shastri bhawan,
Ministry of information & broadcasting
New delhi-110001

Residence:- 17-a, p block, gopal nagar,
Nanak piau-ii, najafgarh, new delhi-110043.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Nov 2, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2017
Ola Money Customer Care's response
Hello
Greetings for the day!

Kindly accept our sincere apologies for the inconvenience caused. ​

We tried calling you on your registered mobile number multiple times to seek information on your Ola Money transactions but couldn't connect with you because your number was switched off.

We would request you to please let us know the convenient time​ and the alternate number​ to call you so that we can resolve the issue. ​

​Awaiting your response to assist you on the same.

Regards,

Team Ola Money.
Oct 17, 2017
Updated by Jitender Singh Dhankhar
Dear

As you are saying that my mobile is getting switched off continuously. I always keep my mobile in the ON mode, I didnt get any response from the Ola Money,

Kindly note my number again i.e. [protected], and do the needful. My convenient time is 24X7 to talk to you.

Kindly understand my problem and reverse my amount, It is requested.
It is also requested to provide me you mobile or support number so that i can be connected to your office.

Jitender Singh Dhankhar
M. No [protected].
 
1 Comment

Comments

Dear

As you are saying that my mobile is getting switched off continuously. I always keep my mobile in the ON mode, I didnt get any response from the Ola Money,

Kindly note my number again i.e. [protected], and do the needful. My convenient time is 24X7 to talk to you.

Kindly understand my problem and reverse my amount, It is requested.
It is also requested to provide me you mobile or support number so that i can be connected to your office.

Jitender Singh Dhankhar
M. No [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information