[Resolved] Ola Money — fraudulent fund transfer

spguntur

from Guntur, Andhra Pradesh

Aug 9, 2017

Address: Guntur, Andhra Pradesh, 522004

Please stop the following credit transaction and keep urgent hold for outflow of fund as it is clearly made by fraudulently person by cheating through fake call in the complainant mobile phone.[protected] and his account number has been debited as under:
Sbi:[protected] rs.9998 on 8-8-2017
Ifsc. Sbin0007821

Kindly arrange to refund the amount to the above number.
Regards:
Sub-inspector of police,
Narasaraopet rural police station.
Guntur district,
Andhra pradesh.
[protected]
[protected]@nodal. Appolice.gov.in

+1 photos

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Sep 21, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2017

Ola Money Customer Care's response Ola,

Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to please provide the first 6 and last 4 digits of the card for us to trace and block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money