[Resolved]  Ola Money — fraudulent mobile recharges being done from ola money

There have been two fraudulent mobile recharges done from my ola money account and the details are:
Transaction id ola-logo [protected]
Date: 3-august, 2017
Amount: 100 rs

Date: 2 august 2017
Amount: 349rs

Neither of the transactions are done my me and my credentials are also not shared any where. I complained after the first one and the customer care executive replied ola money wallet login credentials with others. So i changed my password. Still another transaction took place.
Please investigate the issue here.
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Sep 20, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
Ola Money Customer Care's response
Ola Tuli,

Greetings for the day!

We regret the inconvenience caused.

Please note that, we have passed on the details to the relevant team. We request you to provide us 2 business days to get back with an update regarding the same.

Your patience and co-operation is highly appreciated.

Kindly write to us for further queries.

Regards,

Team Ola Money
 
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