[Resolved] Ola Money — fraudulent money transaction

sree sini

from Mumbai, Maharashtra

Jul 21, 2017

Address: 629704

Website: Olamoney

My father was cheated by a person who says he was a sbi officer calling to renew his atm card immediately.in a hurry my father replied his atm debit card number through the phone and so fraud man have used my father's account 2 times in ola money ([protected] for 10000 rupees and [protected] for 9999 rupees). Regarding this, we have filed a complaint on police stations and higher official's. Please do the necessities regarding this complaint..
Sini sreekumar...

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Aug 30, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2017

Ola Money Customer Care's response Hi Sini,

We request you to please share the first 6 digits and last 4 digits of the card number on [protected]@olacabs.com.

Please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation

Regards
Team Ola Money