[Resolved]  Ola Money — fraudulent transaction from sbi

Sir,
1. There are two fraudulent transactions of an amount of rupees 9999.00 each for online purchase at ola money zipcash is taken place through my mother’s pension account at sbi branch station road ara (Bihar) from asking debit card number through mobile number [protected]. Debit card no. Is [protected].

2. Further i state that the otp has not been provided for the said transaction.in view of the above i request that the delivery of an item being purchased through above debit card must be stopped on top priority.

Thanking you,
Sunil kumar
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Sep 6, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
Ola Money Customer Care's response
Ola Sunul,

Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We request you to please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com / [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
 
1 Comment

Comments

Dear sir
A fraud hached my acount and purchased online for 1999/- from ola money zipcs 27july at 12:47pm .pls try to refuned my mony to my acount .
My name is shravan kumar bareth acount no sbi [protected] mo.no [protected]
Thanking you sir.

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