[Resolved]  Ola Money — fraudulent transaction in the name of vodafone consumer forum

Dear ola cabs

Today i. E 11th of august 2017, a fraudulent transaction bearing txn number recom/prcr/[protected]/[protected] for rs 9999.00 at 11:07 has been made towards "www olacabs com, gurgaon from my bank account with uco bank. You are requested to provide the detail of beneficiary to whom this amount is transferred and stop the payment against the beneficiary account and kindly refund the money to my bank account.

Kindly please look into it as it seems to be cyber fraud racket
-namrata hegde
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Sep 13, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2017
Ola Money Customer Care's response
We would request you to please provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
 
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