[Resolved]  Ola Money — fraudulent transaction refund

Address: 625003
Website: [email protected]

Requistion of refund unauthorized transaction in my debit card by afraud person. Transaction detialed below:

1 pos olacabs62398 txn#973778 4999 12/10/2017
2 pos olacabs62398 txn#975942 9999 12/10/2017
3 pos olacabs62398 txn#983932 9999 12/10/2017
4 pos olacabs62398 txn#986178 8999 12/10/2017

Total 33996

Sbi debit card no.[protected]
Account name:v. S. Ulaganathan & u. Mohana
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Dec 22, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Nov 10, 2017
Updated by gegeke
Fraud person Olacabs ID is OLACABS62398 and his mobile no.[protected]

Verified Support
Nov 21, 2017
Ola Money Customer Care's response
We have already shared the details to bank. hence request you to contact bank for the update.
 
2 Comments

Comments

Dear Team,
My phone number with the ola account is [protected].
I recharged 999 with ola money. Amount debited from my account (savings) but did not reflect in ola money. Please help.
Documents sent for kyc, but ola money wallet is not yet updated. I have added money but Unable to withdraw money back. Its urgent to withdraw money. Ticket id - 611597 for kyc request. Also, Not getting any response from ola money about when wallet would be updated and I can withdraw money

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