[Resolved]  Ola Money — fraudulent transactions

Yesterday, two fraudulent deductions of inr 9999 each had been made from my savings account towards fraud purchase on pos payust[protected] at ola money - zip cash txn#[protected], #[protected].

Kindly cancel the transaction so that i can get my money back. Kindly help to resolve the issue. Need help.

The deduction was happen from my brother's savings account.in behalf of my brother i written it. Kindly resolve it with immediate effect.
Was this information helpful?
No (0)
Yes (0)
Sep 30, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Ola Money Customer Care's response
Hello,

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries at [protected]@olacabs.com and we would be happy to assist you.

Regards,

Team Ola Money
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information