I am getting constant calls and messages from OLA Money regarding payment for rides, which I have already paid.
My all dues where clear till 09/02/2023, I booked a ride on 09/02/2023 and the bill came out to be Rs.413, while paying that bill on 06/03/2023 Ola money showed the amount of RS.405 which I payed and then app showed Rs.413 which I also payed, So I had to pay total Rs.818 for the ride of Rs.413. Then I booked a ride on 12/03/2023 of Rs.296 and while paying for it the bill was showing Rs.463.
I had made payment for my rides using OLA Postpaid (Twice) for the same ride, I also have my bank and UPI messages as a proof for the same. I have already sent all these proofs at [protected]@olamoney.com and on WhatsApp several times and on asking a solution for this issue form OLA instead of getting a solution I am getting messages for paying the amount with a constant increase in late fee and threats about legal actions.
So, not only I had to pay more than the actual bills of rides, but now I am also getting constant harassment messages and calls from Ola money about some executive will visit my address.
In calls from ola the amount to be payed is different, in messages from ola the amount is different and in Ola application amount is different.
I am attaching Ride details and payment details images and also screenshots of the harassment messages that I am getting.
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