Ola Money — got a message of amount credited, but not showing on my ola money wallet

Address: Mumbai City, Maharashtra, 400067

Dear sir/madam,

I had got a message that your account has been credited by ₹ 970. My customer shows me that the amount is deducted from his account but i didn't receive the money till now... My ola money wallet shows empty amount. What you'll do... Pls help. Even i don't know my customer so that i can't find out him... But he was clear by his side.. My wallet not showing money