[Resolved] Ola Money — how did postpaid generated don't understand. already paid by cash on same ride

hyma vantaku

Apr 21, 2020

Address: Pune

Ola postpaid fake generated. I have no idea about ola postpaid and i don't made any transaction on 1st march 2020. I had booked ride for my friend to kothrud by cash payment and she paid to driver... Now i getting sms and mails from ola that clear your dues.. Why should i pay.. And i didn't activated any ola postpaid. I already send a mails to ola support but there is no reply... Please please solve this issue.. I really didn't made any postpaid payment.

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Aug 11, 2021

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

Ola Money Customer Care's response Hi Hyma, kindly share your email id or phone number registered with OlaMoney so that we can check on this issue further. Also, you can share your complaint/ticket id if you have raised to [protected]@olamoney.com, we will check and respond on that within 24 hours.