[Resolved] Ola Money — I paid fare to auto driver but in app it is showing as pending

pallavi hirave

Oct 4, 2021

Address: Pune

Hello Team,
Today I took auto ride and I paid driver with 50 Rs as a cash. But in my ola app it is still showing as payment is pending and pay via online mode.
Kindly check this with driver and your system.

Hope you will update that in system asap.
Now I am not able to place any new ride. Due to this issue.kindly check it immediately.

+1 photos

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Nov 10, 2021

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Ola Money Customer Care's response Hi Pallavi, we apologize for the inconvenience caused, we request you to visit http://help.olacabs.com to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.