[Resolved]  Ola Money — Issue with payment for rides

This is regarding the above mentioned issue and Ola money not able to sort out. As per them there is an outstanding due from my end of Rs. 773 (actual amount + late pay penalty) on 2 rides that I took in June.

I have been following up with customer care + over mail, that I already paid for both rides. Instead of sorting out issues at Ola end I am being reminded constantly. I even mailed the proof of payment (paytm for one of the rides + the other one paid by cash).

Attached below are the follow ups from my end, which were never reverted to.

https://mail.google.com/mail/u/0?ui=2&ik=af5d04945c&attid=0.1&permmsgid=msg-a:r[...

https://mail.google.com/mail/u/0?ui=2&ik=af5d04945c&attid=0.1&permmsgid=msg-a:r[...
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Sep 6, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2022
Ola Money Customer Care's response
Hello Customer, we apologize for the inconvenience caused. We request you to write to us at [protected]@olamoney.com from your registered mail ID so that we can address the issue and assist you further accordingly.
 
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This has been sorted out for now.

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