[Resolved]  Ola Money — Legal Notice to Ola Money Post Paid

I travelled Ola Cab Prime SUV Silve Xylo (car driver name Selva Prakash) on 30.05.2022 with four persons from Tambaram East Railway Station to Velachery at a cost of Rs.518/-. I paid cash of Rs.520/- to the driver when I was leaving from the cab. After one month, an email received from Ola support, Rs.518/- was due for using Ola Money Post paid . At the time only, I know to hear the facility of Ola Money Post Paid account is there. Every time, I paid cash only when I am using Ola to travel. so, I replied to Ola support team, I have no ola money post paid account, Don't send email. For the past 45 days, they have a message through Email, whatsapp, phone calls, unnecessarily disturbing for payment of Ola Money Post Paid. One incident I tells you about OLA, when I was at home, not booked / travelled ola, a due amount of Rs.66/- along with Rs.518/- plus penalty around Rs.711/- is payable by me. I thought somebody is cheating me to get the payment. so, I delete the OLA app and not to attend the calls from OLA team, block whats app message. on 17.8.2022, a legal notice message through SMS from One Mr.Aneeh Shaikh, OLA and today from Mr. Vinay Singh through Whats app. How, such frauds to act illegally to approach public like me. For the past one and half month, they torturing me to get the payment. I am truly said that I have paid cash of Rs.520/- to the Driver on 30.05.2022 at 5.05 am. Suppose, if I have not paid cash to the Driver, how to get down from cab. As I have mental agony for this type of activity, please take action against OLA Money post paid team.
Name of the Driver Selva Prakash
Driver Phone No.[protected]
Car : Prime SUV, Silver Xylo
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Sep 30, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2022
Ola Money Customer Care's response
Hi Mangalam, we apologize for the inconvenience caused. Kindly note that the concerned team has responded with Ticket ‭#4576441.
 
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