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[Resolved]  Ola Money — money deducted from bank but not reflecting in ola money app - bad request

Address: Bangalore, Karnataka, 560082

Hi my contact no is [protected]
I tried recharging a mobile no through ola app, balance was 0 so i added money from axis bank. Once details n atm pin was given, money was deducted from bank but app showed bad request.
I again tried add 100 rs to valet from axis bank but again same issue..
So i. Supposed to get rs.195/-
Hope it will be credited back to account or ola app
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Jan 16, 2018
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2017
Ola Money Customer Care's response We request you to kindly write to [protected]@zipcash.in
 
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Comments

I had recharged my ola money account (Tel no [protected]) on 12.12.17, two times with rs 599 each. The amount credited to ola money was only once but twice the money was debited from my bank account.

Proof as bank statement is reproduced below.

Reply
Rs. 1999/- deducted from my State Bank of India savings bank account but not credited to ola money today morning.

Please look into the issue.
Reply

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