[Resolved]  Ola Money — Money deducted from my account but store didn't receive

I have ola money account, ola money card, and associated postpaid account with the number [protected]. This is with respect to the transaction IDs GQ9W-3CKM-W7YU and GQ9W-3CKL-4V51 done on 1st February 2022. I have done those two transactions of Rs. 666 each on Sri Periyandavar Super Chennai IND. Both the time the store didn't receive the money. But the money has been deducted from my ola money account in those two times. Also from the store side, it has shown that both the transactions have failed. I kindly request you to let me know the status of those two transactions and if both of them have failed then please initiate refund as soon as possible for both the transactions to my ola money account associated with [protected]. I have written to your mail id also. But ola money is taking too long to provide any update about this. Previously they asked for 2 days. Now they are asking for 3days.