[Resolved] Ola Money — money transfer to ola money through fraud

Achala Kumari

from Bareilly, Uttar Pradesh

Sep 13, 2017

Address: Sonbhadra, Uttar Pradesh, 231222

Dear sir,
My self ayodhya prasad. Someone had call me on my mobile no. [protected] from mobile no. [protected] and asked for my atm details. After getting my atm details he transfer near about 20000/- in ola money. Therefore i request to you please return my money to my sbi account no.[protected]. Journal no.[protected] rs. 9999 &[protected] rs. 9999.

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Oct 18, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2017

Ola Money Customer Care's response We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to please provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Please ask the concerned authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money