[Resolved]  Ola Money — more 1 of 361 ola money complaint status update [id: 1648559]

I am mo. Salim my a/c no. Is [protected] and atm card no. Is [protected]. I have received fake call regarding updating of account detail on 31.07.2017 and after that following transactions has been made in my account and rs. 29, 998/- has been debited.

The fraud peron do the transaction details are as follows:

Transaction date particulars debit amont

31.07.2017 sbibuddy 5000

31.07.2017 cubbankw 5000

31.07.2017 payust[protected]Ola money zip cash) 9999

31.07.2017 payust[protected]Ola money zip cash) 9999

Total rs. 29998

My contact details: [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sep 19, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2017
Ola Money Customer Care's response
We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We are unable to trace any transaction with the provided card number on mentioned date.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information