[Resolved] Ola Money — my money 10 k deducted from my bank account by misusing my debit card

[Resolved] Ola Money — my money 10 k deducted from my bank account by misusing my debit card

J Jai7287 Aug 17, 2017

I want to know to which ola account my bank debited..my bank statement shows as follows 17 aug 17, by debit card SBIPG[protected] ola money - zipcash mumbai ...debited amount 10000...my debit card has been misused and used for ola money...kindly provide me this information ..i have also registered for cyber crime complaint...so kindly provide details of the ola account holder nameand address.. Was this information helpful? No (0) Yes (0)
Sep 18, 2017 Complaint marked as Resolved Ola Money customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Ola Money Customer Care's response Hello Customer Greetings for the day! We understand your concern regarding an unauthorized transaction processed towards Ola Money. We would request you to kindly provide the first six and last four digits of the card for us to block the wallet. In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation. Please feel free to revert with queries and we would be happy to assist you. Regards, Team Ola Money Aug 19, 2017 Updated by Jai7287 First six digit of card: 459151 Last four digit of card: 8087 Aug 19, 2017 Updated by Jai7287 This was the mail received fron my bank...after deduction...""Thank you for using your SBI Debit Card 459XX5888 for a purchase worth Rs10000.0 on POS PAYUST[protected] at Ola Money - Zipcash txn#[protected].""
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