[Resolved]  Ola Money — Not able to use Ola postpaid in zomato

I am a very frequent user of Ola Postpaid + and I do hold limit value of 20k. Since today all of a sudden am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I have made payments through this Ola wallet but today whenever I click Ola Postpaid + as the payment option it says that "You are not eligible for Ola Postpaid +".

Please look into this and let me know because i have always paid my dues on or before time and hold good credit score aswell.
Was this information helpful?
No (8)
Yes (0)
Aug 13, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2022
Ola Money Customer Care's response
Hello Sayoni, we apologize for the inconvenience caused. Kindly note that the concern team has responded on the ticket 4599220.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Money
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1389
    Pending
    259
    Resolved
    791
    Ola Money Phone
    +91 80 6735 0900 (Corporate Office)
    +91 22 3094 7900
    Ola Money Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, India - 560034
    View all Ola Money contact information