[Resolved]  Ola Money — Ola charging twice for every ride

I have taken 3 rides from ola in the last week and paid them all by cash but the app is showing that it's paid by postpaid and showing dues. Details below

Amount 853
Transaction ID
GQUR-7145-SINU
GQUR-CLAZ-7GQL
GQUY-NNSJ-AWF3

There is no option to talk to customer service. It is removed.

Through app I have created helpdesk tickets too but it's not being attended.

Zendesk ticket id: 4309534, 4309537, 4309538

Double spending issue
+1 photos
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May 23, 2022
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2022
Ola Money Customer Care's response
Hi Avinash, we apologize for the inconvenience caused, we request you to visit https://help.olacabs.com/support to register your complaint or tap on the ‘support’ option in your OlaCabs app to get a quick resolution.
 
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