[Resolved] Ola Money — ola money debit/ola money of 2000 rupee on 28.08.2017 evening 4:40pm

yerram srinivasa rao

from Hyderabad, Telangana

Aug 29, 2017

Address: Karimnagar, Andhra Pradesh, 505209

Website: Debited money our account

Yerram srinivasa rao on aug 29, 2017

Three fraud transaction have done from my account xxxxx79694 of 8699 rupee on 28.08.2017 at 4:40pm. Transaction details is debit/ola money. I have not purchase any item, even i have not share any details to anyone. So please refund money the same and provide the information as soon as possible. I have already informed to bank..

Transaction id - payust[protected] at ola money - zipcash txn#[protected],[protected] and[protected]...

My card number ending 504xxxxx6269.

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Oct 13, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by yerram srinivasa rao Ola Money — ola money debit/ola money of 2000 rupee on 28.08.2017 evening 4:40pm

1 Review
yerram srinivasa rao on Aug 29, 2017
Mark as Resolved

Yerram Srinivasa Rao on Aug 29, 2017

Three fraud transaction have done from my account xxxxx79694 of 8699 rupee on 28.08.2017 at 4:40pm. Transaction details is debit/ola money. i have not purchase any item, Even i have not share any details to anyone. So please refund money the same and provide the information as soon as possible. I have already informed to bank..

Transaction id -PAYUST[protected] at ola money- Zipcash txn#[protected],[protected] and[protected]...

My card number ending 504xxxxx6269.

Verified Support

Aug 29, 2017

Ola Money Customer Care's response Hello

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries at [protected]@olacabs.com and we would be happy to assist you.

Regards,

Team Ola Money