[Resolved] Ola Money — ola money deducted but not credited to redbus for ticket booking

Raghu Bvs

from Delhi, Delhi

Sep 10, 2019

Address: 1/6 chinnaguravalur, KADAPA., 516172

I tried to book bust ticket through redbus. I chose to pay through ola money. After a few mins got a message that transaction failed. But ola money deducted. I raised a complaint immediately. I am getting same reply since a week that we are looking into the issue and will be resolved asap. There is no customer care number also to know what is exactly going on. I am doubting actually whether there is a chatboat sending mails or an executive appointed to take care of such complaints. Pissed off with this behaviour. Can somebody help please.
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Mar 1, 2020

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2020

Ola Money Customer Care's response Hi Raghu, kindly revert with the ticket id where you have raised your concern with the OlaMoney team if the issue is still not resolved.