[Resolved]  Ola Money — ola money fraud call and debited money by atm

Sir
Date[protected] ko ek fraud call hamare pas aaya aur usne btaya ki aap apne atm ki jankari dijiye aur aapke account me 21000 rupay transfer kiye jayenge maine apni atm card detail usko de di aur usne otp bheji aur maine usko otp bhi bata di uske bad usne mere account se 1000 rupay nikal liye. Aur ye rupay ola money ke wallet me add kiye gye the. Transaction number hai[protected] aur pos hai payust[protected] please help me.
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Oct 28, 2017
Complaint marked as Resolved 
Ola Money customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Ola Money Customer Care's response
Hello
Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money
 
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