[Resolved] Ola Money — ola money fraud money transferred to ola money from debit card

munjal.sachin

from Bengaluru, Karnataka

Sep 22, 2017

Address: Bangalore, Karnataka, 136136

Website: www.olamoney.com

Hi,

My father received fraud call from unknown number and asked him that card is deactivated and to reactivate share the card details, so he gave him details of sbi card and that guy transferred rs. 19998
Please find the details below:
21-sep[protected]sep-2017) by debit card
Sbipg[protected]ola money - zipcash mumbai 9, 999.00
21-sep[protected]sep-2017) by debit card
Sbipg[protected]ola money - zipcash mumbai 9, 999.00

Kind request to block those amounts in respective account where it was transferred to and we have also given written complaint to police and yet to receive fir copy.

Kindly help on this as a total sum of around rs 50, 000 was transferred using different wallets.

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Oct 27, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Ola Money Customer Care's response Hello
Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money