[Resolved] Ola Money — ola money fraudulent fund transfer in ola money zipcash from sbi card

Dhanasekar R

from Chennai, Tamil Nadu

Aug 23, 2017

Address: Chennai, Tamil Nadu, 600063

It is to alert you that by fraudulent act of one person claiming sbi official has illegally transfered 19998 rs by two
Transactions though total transactions were 6 in number, two transaction were made in ola money zip cash wallet
The two fraudulent fund transfer which is done illegally in ola money zip cash wallet of rs 9999 each.

It is expected from you to take legal action against this fraud and block the account immediately.

The details are as follows
Sbi card no. Starting 6 digits and last 6 digits are 49363483
Date of transaction : 22/08/17
Time 10.30 to 10.50 am
Amount - 2 transactions of rs. 9999 each
Fir copy shall be submitted to you by tomorrow.
Enclosure
Bank account statement
Regards
Dhanasekar
On behalf of my father in law
Mobile - [protected]
Chennai tamilnadu

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Sep 23, 2017

Complaint marked as Resolved

Ola Money customer support has been notified about the posted complaint.

Aug 23, 2017

Updated by Dhanasekar R Sbi card no. Starting 6 digits and last 6 digits are[protected]

Verified Support

Aug 23, 2017

Ola Money Customer Care's response Hello,

Greetings for the day!

We understand your concern regarding an unauthorized transaction processed towards Ola Money.

We would request you to kindly provide the first six and last four digits of the card for us to block the wallet.

In the meanwhile, please visit the nearest Cyber Crime Cell or the concerned bank to lodge a formal complaint against amount being withdrawn from your account. Kindly ask the authorities to write to [protected]@olacabs.com with the supporting documents for investigation.

Please feel free to revert with queries and we would be happy to assist you.

Regards,

Team Ola Money

Aug 24, 2017

Updated by Dhanasekar R Sure Team,

Though I already provided above, I am providing it again. Starting 6 digits and last digits of the card are[protected]